Confidential policy

The privacy Policy sets forth and informs you of the manner in which Domaine régional de Chaumont-sur-Loire uses and safeguards the information you may provide to us when you use this site, which is accessible from the following URL:  (the "Site").

Please note that this Privacy Policy may be modified or supplemented at any time by Domaine régional de Chaumont-sur-Loire, including to comply with any changes in legislation, regulations, case law or technology. In such a case, the date of its update will be clearly identified at the top of the present policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to consult this privacy and cookie use policy regularly in order to be aware of any changes.


In general, it is possible for you to visit the website, edited by Domaine régional de Chaumont-sur-Loire, without communicating any personal information about yourself. In any case, you are in no way obliged to transmit this information to Domaine régional de Chaumont-sur-Loire.

Nevertheless, Domaine régional de Chaumont-sur-Loire may in some cases ask you to provide personal information (see below "Types and purposes of data collected"). By providing this information, you expressly accept that it will be processed by Domaine régional de Chaumont-sur-Loire, for the purposes indicated in point 3 below and for the purposes recalled at the end of each form.

On the other hand, in case of refusal, you may not be able to benefit from certain information or services that you have requested.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and with the French Data Protection Act of January 6, 1978 as amended, Domaine régional de Chaumont-sur-Loire informs you of the following:

1. Identity and coordinates of the person in charge of the treatment

The person in charge of the treatment is the company Domaine régional de Chaumont-sur-Loire, having its head office at  l'EPCC DOMAINE DE CHAUMONT SUR LOIRE, 41150 Chaumont sur Loire
phone. : +33 254 209 922,
Email : contact@domaine-chaumont .fr

2. Collection and origin of the data

All data concerning the Users are collected directly from them.

Domaine régional de Chaumont-sur-Loire is committed to collecting the consent of its Users and/or to allowing them to oppose the use of their data for certain purposes, as soon as it is necessary.

In all cases, Users are informed of the purposes for which their data is collected via the various online data collection forms.

3. Types and Purposes of Data Collected

Domaine régional de Chaumont-sur-Loire may process your Personal Information in order to provide you with the requested service(s). This collection is done through a series of forms filled out either directly by you.

[CUSTOMER E-COMMERCE ACCOUNT] Purchase procedure: creation of a customer account
The creation of an account allows you to finalize your purchase by creating a reusable CUSTOMER ACCOUNT which will then allow you to identify yourself via your e-mail and a personal password to finalize your subsequent transactions but also to update your personal data, to find your order history, invoices and address books.
The creation of your customer account implies your consent to the collection and processing of the information requested: name, first name, e-mail, title, address, postal code, city, telephone.
This information is collected in accordance with our legitimate interest to create and manage your customer account which will allow us to ship your order, deliver your invoice, obtain statistical information and, if necessary, be subject to automated processing or profiling as part of our marketing policy and to provide you with additional services or offers.

[PROFESSIONAL CUSTOMER ACCOUNT] Procedure for creating a professional customer account
The creation of a professional account is reusable and will allow you to identify yourself via your e-mail and a personal password.
This information is collected in accordance with our legitimate interest to create and manage your customer account and allows you to access our private pages (requiring authentication on your part) and to benefit from specific content.

[NEWSLETTERS] Mailing lists

Our platform manages the following mailing list(s):
- Public Newsletter": electronic newsletter intended to inform you about our news.

By checking the corresponding box(es) on our various forms, you give your consent to be able to send you the corresponding service.

Each mailing contains a hyperlink allowing you to unsubscribe at any time.

Our mailing lists are managed by the Mailchimp platform.

Domaine régional de Chaumont-sur-Loire only collects data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

4. Type of data processed

Domaine régional de Chaumont-sur-Loire may process the following data about you:

Name, first name, date of birth

Telephone number, email address, postal address

5. Recipients

Only Domaine régional de Chaumont-sur-Loire is recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that Domaine régional de Chaumont-sur-Loire uses (you will find more information about them in point 7 below). Neither Domaine régional de Chaumont-sur-Loire nor any of its subcontractors market the personal data of visitors and Users of its Website.

6. Duration of retention

Your Personal Information is retained by Domaine régional de Chaumont-sur-Loire for as long as necessary to carry out the activities concerned, except for requests to close your account and exercise your right to be forgotten - and in compliance with and within the limits of the legal obligations to retain documents relating to these activities.

7. Use of data collected outside our platform

The data collected by our platform are in no case transferred or marketed to third parties. It may nevertheless, and where appropriate, be used and transferred to third-party applications for various purposes:

For the processing of the banking transaction, during the online purchase

During the online purchase by credit card, the data required to process your order (name, first name, e-mail) are sent securely to the Paygreen banking platform in charge of this processing. No banking data is collected or stored on our platform during this procedure. 

For the routing of transactional emails

In order to optimize the deliverability of our transactional emails (sending tickets and subscriptions, account creation confirmation...) and using the email routing platform.

Within the framework of the exploitation of the mailing lists

In order to exploit and manage (unsubscribe) the mailing lists, and to route the information concerned.

  Within the framework of analysis or study of our sales and our customers

Within the framework of our marketing policy and our activity management, we can be brought to carry out automated treatments (profiling) or semi-automated (requesting) on the data collected at ends of statistical study, follow-up of the sales, sending of information or commercial offers on our activities.

In this context, you can exercise your right to object free of charge and at any time by contacting us at the address indicated in the preamble to our PRIVACY POLICY.

As part of our audience analysis on our platform


8. Data Processing and Freedom Rights

You have the following rights concerning your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by filling in the contact form.

Right of access and communication of data

You have the right to access the Personal Information that concerns you.

However, because of the obligation of security and confidentiality in the treatment of personal data which is incumbent upon Domaine régional de Chaumont-sur-Loire, you are informed that your request will be treated under the condition that you prove your identity, in particular by the production of a scan of your valid identity card (in case of request by our dedicated electronic form) or a signed photocopy of your valid identity card (in case of request addressed in writing).

Domaine régional de Chaumont-sur-Loire informs you that it will have the right, if necessary, to oppose the manifestly abusive requests (by their number, their repetitive or systematic character).

To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter elaborated by the National Commission of Data processing and Freedoms (the "CNIL").

Right to rectify data
Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

You can also define general and specific directives concerning the fate of your personal data after your death. If necessary, the heirs of a deceased person can demand that the death of their loved one be taken into account and/or that the necessary updates be made.

To help you in your approach, in particular if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL.

Right of opposition

The exercise of this right is only possible in one of the following two situations:

When the exercise of this right is based on legitimate reasons; or
When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL.

8. Response time
Domaine régional de Chaumont-sur-Loire commits itself to answer your request for access, rectification or opposition or any other complementary request for information within a reasonable delay that could not exceed 1 month from the reception of your request.

9. Complaint to the competent authority
If you consider that 
Domaine régional de Chaumont-sur-Loire is not complying with its obligations with respect to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link:



At the time of your first connection on the Domaine régional de Chaumont-sur-Loire website, you are warned by a banner at the bottom of your screen that information relative to your navigation is likely to be recorded in files called "cookies". Our policy on the use of cookies allows you to better understand the measures that we implement in terms of navigation on our website. It informs you in particular about all the cookies present on our website, their purpose (part I.) and gives you the procedure for setting them (part II.)

1. General information on the cookies present on our site

Domaine régional de Chaumont-sur-Loire, as editor of the present website, may proceed to the implantation of a cookie on the hard disk of your terminal (computer, tablet, mobile, etc.) in order to guarantee you a fluid and optimal navigation on our website.

Cookies" are small text files of limited size that allow us to recognize your computer, tablet or cell phone in order to personalize the services we offer you.

The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is communicated to third parties except when Domaine régional de Chaumont-sur-Loire has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.

In order to better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Domaine régional de Chaumont-sur-Loire website, their name, their purpose as well as their retention period.

2. Setting Your Cookie Preferences

You may accept or decline the placement of cookies at any time

When you first connect to the Domaine régional de Chaumont-sur-Loire website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your navigation on the Domaine régional de Chaumont-sur-Loire website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the "X" icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.

a. Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Domaine régional de Chaumont-sur-Loire.

b. Cookies Requiring Your Prior Consent

This requirement applies to cookies issued by third parties that are "persistent" in that they remain on your computer until they are deleted or expire.

As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies (in particular PIWIK), advertising cookies (which Domaine régional de Chaumont-sur-Loire does not use) and social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn).

The audience measurement cookies establish statistics concerning the frequentation and the use of various elements of the website (such as the contents/pages that you have visited). This data helps to improve the ergonomics of the Domaine régional de Chaumont-sur-Loire website. A tool of audience measurement is used on the present website:

Google Analytics whose privacy policy is available at the following link:
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the 
Domaine régional de Chaumont-sur-Loire  website, notably through the intermediary of a sharing application "button" according to the social network concerned. Four types of social network sharing cookies are present on the Domaine régional de Chaumont-sur-Loire site:

  • whose cookie policy you can consult by clicking on the following link:
  • You can find their cookie policy by clicking on the following link:
  • whose options for controlling or restricting the use of cookies and whose cookie policy can be found at:
  • You can find help on how to delete cookies from the Google Chrome browser by clicking on the following link: and the complete cookie policy at the following link:

c. There are a variety of tools available to you for setting cookies

Most Internet browsers are configured by default so that the deposit of cookies is allowed. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some of the cookies are accepted or rejected depending on their sender.

CAUTION: Please be aware that refusing to accept cookies on your computer may affect your user experience and your access to certain services or features of this website. If applicable, Domaine régional de Chaumont-sur-Loire declines all responsibility concerning the consequences linked to the degradation of your navigation conditions which intervene because of your choice to refuse, delete or block the cookies necessary for the functioning of the site. These consequences will not constitute damage and you will not be entitled to any compensation as a result.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you lose all the benefits provided by the cookie.

Please see below for the many tools available to you to set the parameters of the cookies placed on your terminal.

d. Setting up your Internet browser

Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, you will find below the links to the necessary help to access the menu of your browser provided for this purpose:



Internet Explorer:



For more information about cookie management tools, you can visit the CNIL website: